Refund Policy

Simple and fair. 7-day money-back guarantee, no questions asked.

1. Our Refund Policy

We want you to be completely satisfied with Signal Pilot. If our indicators don't meet your expectations for any reason, you're entitled to a full refund within 7 days of purchase.

2. How to Request a Refund

Email support@signalpilot.io with:

• Subject: "Refund Request"
• Your TradingView username
• Payment email address

We'll confirm your request within 24-48 hours (usually faster). Once confirmed, your indicator access will be revoked and your refund will be processed.

3. Refund Processing

Payment Method	Processing Time
Credit/Debit Card	3-10 business days (depends on your bank)

Refunds are issued to your original payment method. If your refund takes longer than expected, contact us with your transaction ID.

4. Subscription Management

You can cancel your subscription at any time to prevent future charges:

• Manage your subscription through your payment provider's account settings
• Look for "Signal Pilot Labs" in your active subscriptions
• Or email support@signalpilot.io and we'll cancel it for you

After cancellation, you'll retain access until the end of your current billing period.

5. Billing Issues

If you notice any billing errors (duplicate charges, incorrect amounts), contact us immediately at support@signalpilot.io. We'll correct the issue promptly.

6. Contact Us

• Email: support@signalpilot.io
• Response Time: Within 24-48 hours (usually same day)

7. Policy Updates

We may update this Refund Policy occasionally. Changes will be posted on this page with a new "Last Updated" date.

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