Effective:
Privacy Policy
SignalPilot Labs, Inc. (“SignalPilot”, “we”, “us”) operates signalpilot.io and offers TradingView scripts for educational purposes. This policy explains what we collect, how we use it, and the choices you have.
Summary
- We collect the information you send us (e.g., emails to support@signalpilot.io), and basic technical data needed to run the site (e.g., IP address in server logs).
- We use data to operate the website, respond to requests, maintain security, and comply with law.
- We don’t sell your personal data. We use a small set of service providers (see Subprocessors).
- You can request access or deletion by emailing support@signalpilot.io.
Information we collect
Information you provide
- Contact details you send us (e.g., email address, name, message content) when you email or join a waitlist.
- Community or partnership information if you email us about programs.
Information collected automatically
- Basic logs (e.g., IP address, user agent, pages requested) for security and reliable operation.
- Cookies: We use only essential cookies if needed to deliver the site. We do not use ad tracking cookies.
How we use information
- Operate, maintain and secure the website and services.
- Respond to inquiries, provide support, and communicate about the service.
- Comply with legal obligations and enforce terms.
Legal bases (EEA/UK)
- Legitimate interests (site operation, security, responding to emails).
- Consent (e.g., when you ask us to contact you).
- Contract (if we provide you access to paid features or programs).
Sharing and service providers
We share information with service providers that help us run the site (hosting, DNS, code hosting). See our current list at Subprocessors. We may share information if required by law or to protect rights and safety.
International transfers
Our hosting and providers may be in the United States or other countries. We take steps designed to protect your information consistent with applicable law.
Retention
We keep personal data only as long as necessary for the purposes above, then delete or anonymize it. You can ask us to delete data you previously provided.
Security
We use reasonable technical and organizational measures (including HTTPS) to protect information. No system is 100% secure.
Your rights
- Access, correction, deletion, or portability of your data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise rights, email support@signalpilot.io. If you’re in the EEA/UK, you may also contact your local supervisory authority.
Children
Our services are not directed to children under 13 (or under 16 where applicable). If you believe a child provided us data, contact us to remove it.
Changes to this policy
We may update this policy from time to time. We’ll change the “Effective” date above and, when appropriate, provide additional notice.
Contact
Email: support@signalpilot.io